Support & contact
We’re here before, during and after the journey.
Ask about a booking, an active safari, an edit, a delivery or a new partnership. We aim to respond within 24 hours.
Frequently asked
Answers that keep things moving.
Yes. Select “Not sure” on the quote form and describe your trip. We’ll recommend a capture method and deliverables.
Contact the active-project emergency number immediately. We’ll guide the photographer or tour guide through the next safe step.
Use an approved Google Drive, Dropbox or WeTransfer link, or arrange physical delivery of a memory card or hard drive.
Usage follows the consent option you select: personal use, partner use, full rights or raw footage only.
Yes. Partners can refer clients and coordinate capture or marketing deliverables with Open Plains.